What is Sentinel
Sentinel is a community growth and management system for Web2 / Web3 communities. It is not a single bot. It is an operating console that connects onboarding, verification, moderation, tickets, AI support, points, tasks, raffles, shops, and analytics into one workflow.
The goal is to move community operations from “admins watching chat manually” to “rules, incentives, and data-driven operations.” Projects use their own Telegram Bot or Discord Bot to perform community actions, while Sentinel provides unified configuration, permissions, and analytics.
Three engines
Community management
Verification, anti-spam, tickets, AI support, welcome messages, and roles turn manual moderation into configurable rules.
Growth incentives
Points, tasks, campaigns, raffles, and shops turn user behavior into a trackable, repeatable growth path.
Analytics loop
Members, messages, activity, points, module performance, tickets, and AI weekly reports are shown in one dashboard.
Core capabilities
Unified console
Website, navigation page, Telegram panel, and Discord panel share one entry point. One account can manage multiple communities.
Customer-owned bots
Customers connect their own Telegram Bot or Discord Bot. The community-facing bot belongs to the project, not to Sentinel.
Verification and risk control
Telegram supports manual approval followed by bot mute and private verification. Discord supports verification, auto moderation, channel rules, and permission checks.
Tickets and AI support
User issues enter a trackable ticket flow. AI can answer from the knowledge base first, then escalate when confidence is low or the question is out of scope.
Growth system
Points, tasks, campaigns, raffles, and shops form a closed loop. Discord supports targeted publishing and interaction by channel ID.
Plans and permissions
Free, Pro, and Buyout plans control Telegram and Discord capabilities. Free covers basic trials, while Pro unlocks the full operating modules.
Supported platforms
Telegram Live
Bot connection, verification, growth system, tickets, AI support, analytics, and Forum Topic targeting.
Discord Live
Customer-owned Discord Bot connection, server management, roles, tickets, AI support, growth modules, and channel ID targeting.
Plans
Free
Long-term free trial. Best for connecting a bot, validating the basic flow, and exploring the Telegram and Discord panels.
Pro
5U / month. Built for production community operations with more growth, management, AI, and analytics capabilities. Annual plans receive 20% off.
Buyout
50U one-time buyout. Long-term authorization for agencies, multi-project operators, or private delivery scenarios.
Next step
If you operate on Telegram, start with the Telegram guide. If you operate on Discord, start with the Discord setup guide.
Telegram guide →Discord guide →